Terms and Conditions

Terms and Conditions

Appointment cancellations
24 hour notice must be given for cancellations or rescheduling of appointments, otherwise a 50% cancellation fee will be incurred.

Gift vouchers
All our gift vouchers are valid for 12 months from the date of purchase.

Skin tests
We require all clients to follow our skin allergy test procedure for hair colour. Clients who have not had a colour application in our salon in the preceding three months are requested to have a skin allergy test at the salon at least 48 hours before their appointment.

Our Technicians may subsequently require clients to undergo the skin allergy test procedure before commencing further technical services. Please speak to one of our technicians who will be happy to advise.

Opening Times

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 8pm
Thursday 9am - 8pm
Friday 9am - 6pm
Saturday 8am - 4pm


Contact us

The Gallery
63 - 67 London Road, Southborough
Royal Tunbridge Wells, Kent, TN4 0PA

T: 01892 514 900
Click here to email us

Site designed by westgatecomms.com  •  Video by Roddy Paine Photography

Terms and conditions